Switzerland

Public register: it shows how transparent the country is about its systems, not how much it uses them.

Main sectors

Most recent cases

• ZüriCityGPT (opens in a new tab)City of Zurich · 2024 · in usePeople seeking information about city administration often face a familiar problem: official websites contain a great deal of useful content, but search and navigation do not always produce direct answers to practical questions. ZüriCityGPT addresses this by offering a conversational layer over…
• LoRaWAN - The IoT network for Zurich (opens in a new tab)EWZ - Service Division of the Department of Public Utilities and Transport of the City of Zurich · 2023 · in useChronic-disease care requires continuity across hospitals, community services, clinicians, patients and caregivers, especially where repeated outpatient visits or avoidable hospitalisations can reduce quality of life and increase pressure on health systems. COReHealth was developed in Puglia as a…
• Mapping Vulnerable Populations with AI (opens in a new tab)ETH ZURICH · 2022 · in development or not statedPolicymakers require accurate, up-to-date insights into the spatial distribution of vulnerable populations to design targeted social, health and disaster response interventions. Conventional census-based methods may lack timeliness or granularity. Stakeholders include public authorities, social…
• Chatbot - Offer residents and tourism information and services from the administration (opens in a new tab)Municipality of St.Gallen · 2021 · in useThe City of St. Gallen tested this chatbot to improve how residents and tourists access municipal information and services, particularly in situations where users need quick, practical answers without navigating multiple systems. City administrations often hold a broad range of service…
• Maxi - Chatbot answering questions on insurance (opens in a new tab)Social Insurance Institute of Canton of Aargau · 2021 · in useSocial Insurance Aargau introduced the Maxi chatbot to deal with a high volume of routine enquiries and to reduce the operational burden created by daily incoming questions. Many requests to social-insurance institutions concern general matters that do not involve sensitive personal data, yet…
• MPAI Community: Moving Picture, Audio and Data Coding by Artificial Intelligence (MPAI) (opens in a new tab)MPAI Association · 2021 · in useMPAI is an international, unaffiliated, non-profit organisation established to develop technical specifications for moving picture, audio and data coding enabled by new digital technologies. The sectoral challenge is that media and data coding systems require interoperable standards, predictable…
• NOGAuto - Assign or control codes to companies for economic activities (opens in a new tab)Federal Office for Statistics · 2021 · pilotThe Federal Statistical Office depends on accurate and stable NOGA coding in the Business and Enterprise Register because these economic-activity classifications directly influence the quality of structural, economic and synthetic business statistics. The operational challenge is that coding…
• MedicalGuide project (opens in a new tab)Canton Aargau · 2020 · retiredCanton Aargau has been involved in the MedicalGuide project, which provides users with an initial assessment of disease by using a Chatbot
• Chatbot - Security institution information, find the ones entitled to premium reductions (opens in a new tab)Social Insurance Institute of St.Gallen · 2019 · in useIn the Canton of St. Gallen, the social security institution needed a more accessible way to provide citizens with information about its services, particularly where people may be unsure about entitlements or may not know how to navigate the institution’s offerings. Access barriers of this kind…
• Machine Learning SoSi (ML_SoSi) (opens in a new tab)Federal Statistical Office · 2019 · pilotSocial-security systems generate complex longitudinal data on benefit receipt, employment transitions and individual pathways, but statistical offices need methods that can summarise these patterns without reducing them to isolated indicators. The Swiss Federal Statistical Office developed ML_SoSi…